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Building Hotel KPIs david parmenter key performance indicators developing implementing and using winning kpis
In order to thrive in the spinning- fast shifting context of today’s marketplace there is an ever growing need to focus on performance, developing any edge that would lead to competitive advantages and outsmart the competition. The purpose of this work is to analyse the construction process of a performance management system tailored to fit the needs of a high-end hotel group, the focal point being represented by the development of key performance indicators. The study researches the relevant literature and employs the qualitative analysis through the use of semi-structured interviews with the management team as methodology. Presented here is a snapshot into the service side of one of the hotel group's F&B departments. The KPI design process presented is the incipient stage of a workable performance management system built on a functional framework and inherent weighing method. A step by step approach to the making of KPIs is outlined and the end product revealed, giving decision makers an empirical model for consideration.
3249 RUR
Ron Dimon Enterprise Performance Management Done Right. An Operating System for Your Organization david parmenter key performance indicators developing implementing and using winning kpis
A workable blueprint for developing and implementing performance management in order to improve revenue growth and profit margins Enterprise performance management (EPM) technology has been rapidly advancing, especially in the areas of predictive analysis and cloud-based solutions. Real Enterprise Performance Management introduces a framework for implementing and managing next-generation functionality for better insight, focus, and alignment of EPM. This blueprint shows that EPM can have a direct positive impact on revenue growth, operating margin, asset utilization, and cash cycle efficiency. Introduces a framework for implementing and managing next-generation functionality for better insight, focus, and alignment Reveals that EPM can have a strong impact on revenue growth, operating margin, asset utilization, cash cycle efficiency Today's businesses have a great deal of data and technology, but less-than-fact decisions are still made. Executives need a structured framework for gathering, analyzing, and debating the best ways to deploy capital, people and time. Real Enterprise Performance Management joins IT and finance in a digestible blueprint for developing and implementing performance management in order to improve revenue growth and profit margins.
3161.98 RUR
David Parmenter The Leading-Edge Manager's Guide to Success. Strategies and Better Practices david parmenter key performance indicators developing implementing and using winning kpis
Practical, commonsense advice on becoming an effective leader Examining the baggage that most managers have and then helping them to understand the personal traits that can limit their potential, this book guides you through the pathway of self development, then takes you through management and leadership better practices, providing many implementation tools. All you need to know when getting prepared for a 'management role' How to develop 'conquest leadership' attributes Traits to make you a 'winning' CEO Latest thinking on KPIs, quarterly rolling planning, decision based reporting and performance related pay How to create Winning Management and Leadershp Habits Examines how to become More Financially Aware This book is a very practical guide with templates, 'how to do it tools', stories about gifted leaders, checklists and examples and is devoid of all intellectual arguments on management. With directional guidance on what managers need to know in order to be able to manage and lead others, The Leading-Edge Manager's Guide to Success helps managers and 'managers to be' as they climb the 'management mountain.'
3158.82 RUR
Modeling QoS in a Telecommunications Network Using Neuro-Fuzzy Logic david parmenter key performance indicators developing implementing and using winning kpis
The Book Modeling Quality of Service (QoS) in a Telecommunications Network using Neuro-fuzzy logic, this is generally the analysis of GSM theory as a telecommunications network and ANFIS as a non-linear modeling tool. The ANFIS-based model developed has demonstrated that it can be used to model Quality of Service using Logical Control and Traffic Channels key performance indicators, due to its degree of consistency. The statistical analysis has further ascertained and confirmed the accuracy of the ANFIS-based model developed.
7790 RUR
Performance Based Funding Models for Tertiary Education david parmenter key performance indicators developing implementing and using winning kpis
The book covers an assessment of the five OECD countries (Australia, Denmark, Sweden, New Zealand and United Kingdom) where Performance-Based Funding Models are adopted in the tertiary education sector. It further highlights the difficulties that Small Island Developing States (SIDS) would face in developing and implementing PBF systems for tertiary education in the short-term. The book also incorporates the policy options which are considered for enhancing research and teaching for SIDS and the possibility of developing a PBF research indicator model, provided some key preconditions are met. Finally, it concludes there is no ‘perfect’ PBF model and unintended consequences are likely from any model adopted.
7790 RUR
Application of Benchmarking to Assess & Compare of Irrigation SYS david parmenter key performance indicators developing implementing and using winning kpis
This study applies a benchmarking approach to evaluate and compare the Performance Efficinencies PE of Jui-Naw main canal irrigation system, situated in the lower Hari-Rod river basin of Afghanistan. In this study, a set of performance indicators are used to evaluate and compare irrigation systems within the system comprising of head (U/S), middle (Mid/S) and tail (D/S). Secondly, a data envelopment analysis (DEA) is applied to measure the efficiency of farmers in wheat farms at different sections of the main canal. Evaluation of irrigation performance indicators was carried out using three groups of performance indicators namely, Service Delivery Performance (SDP), Financial Performance (FP) and Productivity Efficiency Performance (PEP). These performance indicators are also used to compare the performance of four other irrigation systems. The comparative performance indicators developed by IWMI were adopted in order to evaluate the efficiency of the irrigation systems. The overall result of this study can be used to support the decision making and guidelines for the planners, governments, and donor agencies.
6690 RUR
Performance Measurement david parmenter key performance indicators developing implementing and using winning kpis
Nowadays, companies are facing tremendous challenges, due to highly competitive pressure and increasing customer requirements. In order to gain higher customer retention and loyalty, B2B companies are using the strategic marketing or distribution instrument “Key Account Management”. Key accounts receive a special treatment by companies. Of course, additional costs occur. Now the question is, how a company can prove that the implementation of Key Account Management is profitable. The English term for this process is “Performance Measurement”. Thus, a suitable concept for the usage in Key Account Management is essential. First of all, this book contains a general description of Key Account Management in order to spot the need for the use of Performance Measurement. Of course, also Performance Measurement is specified and a special focus is put on various concepts fitting to Key Account Management. Furthermore, emphasis was placed on the difference of Performance Measurement in Global Account Management. Finally, the proposed performance measurement instrument and the most appropriate key performance indicators for the application in Key Account Management are pointed out.
3939 RUR
Zabihollah Rezaee Corporate Sustainability. Integrating Performance and Reporting david parmenter key performance indicators developing implementing and using winning kpis
Invaluable guidance for complete integration of sustainability into reporting and performance management systems Global businesses are under close scrutiny from lawmakers, regulators, and their diverse stakeholders to focus on sustainability and accept responsibility for their multiple bottom line performance. Business Sustainability and Accountability examines business sustainability and accountability reporting and their integration into strategy, governance, risk assessment, performance management and the reporting process. This book also highlights how people, business and resources collaborate in a business sustainability and accountability model. Looks at business sustainability and accountability reporting and assurance and their incorporation into the reporting process Focuses on how the business sustainability and accountability model are impacted by the collaboration of people, business, and resources Presents laws, rules, regulations, standards and best practices relevant to business sustainability performance, reporting and assurance Organizations worldwide recognize the importance of all five EGSEE dimensions of sustainability performance and accountability reporting. However, how to actually assess sustainability risk, implement sustainability reporting, and obtain sustainability assurance remain a major challenge and best practices are evolving. Straightforward and comprehensive Business Sustainability and Accountability hits on all of the hottest topics around sustainability including multiple bottom line (EGSEE) performance and reporting, related financial and non-financial key performance indicators (KPIs), business social responsibility and environmental reporting.
4742.97 RUR
Bob Paladino Five Key Principles of Corporate Performance Management david parmenter key performance indicators developing implementing and using winning kpis
In Five Key Principles of Corporate Performance Management, Bob Paladino shares his decades of experience to provide proven, real-world implementation insights from globally recognized and award-winning organizations. You’ll discover what today’s Fortune 100 companies are doing right, and how to implement their enterprise techniques and strategies within your own organization to maximize success.
2845.78 RUR
Public Service Improvement Initiatives in Developing Countries david parmenter key performance indicators developing implementing and using winning kpis
In recent years Citizens’ Charters have gained increased popularity in the so called developing and transitional countries. Citizens’ Charters are documents that spell out the entitlements of citizens when they transact with government organizations. They outline the steps of availing the services the organization offers including the standards by which the services would be delivered. This book aims to explore the factors associated in formulating, implementing and institutionalizing Citizens’ Charters and determine the extent of their influence on transparency, accountability and quality of public services. A case study was undertaken in the City of Naga in the Philippines using office survey and client’s survey, with respondents coming from the Local Civil Registry and the Business Permit and Licensing Division as well as key informant interview and focus group discussion with selected key implementers and stakeholders.
4839 RUR
David Apgar Relevance. Hitting Your Goals by Knowing What Matters david parmenter key performance indicators developing implementing and using winning kpis
In this groundbreaking book, business guru David Apgar helps leaders pinpoint which information matters most for successful goal setting, strategy, and bottom-line performance. Based on simple and easy-to-implement practices, Relevance outlines a new discipline focused on the relevance of performance measures for assessing key strategy issues and accelerating learning. David Apgar’s practices are grounded in solid business research and clearly illustrated with real-life examples from top-performing companies such as Toyota, Alcoa, Nestlé, Capital One, Cisco, Microsoft, and GE.
1767.55 RUR
Environmental Performance Indicators of Batik Industry in Malaysia david parmenter key performance indicators developing implementing and using winning kpis
Environmental factor must be included in managing and producing output in economics activities. This study gives a new view on environmental issue in management and production. It also helps to identify industrial needs in implementing environmental management and producing environmental friendly product and services. This study will focus on Malaysian batik industry. Questionnaires were given to batik entrepreneurs to get base line data information about batik industry in Malaysia in terms of management, and business performance. To interpret and to estimate the quantitative variables in this study, we use Logit Model as a behaviourial model. From the results, we may conclude that ownership, initial paid up capital, number of employee, total sales and annual profit are the considerable indicators to measure degree of awareness and behaviour towards environmental management and performance in Malaysian batik industry.
4839 RUR
Analysis and Comparision of financial performance of HDFC Bank ltd. david parmenter key performance indicators developing implementing and using winning kpis
The Research revolves around the Indian Financial and Banking Industry with key focus and reference of one of the leading private sector Bank in India i.e. HDFC Bank Ltd. From shareholders and stakeholders perspective, there are several aspects which are needed to be kept in mind while making any business decisions. It highlights around the key promoting factors which serves as a measuring tools of performance and performance indicators.
4839 RUR
Sam Bansal Technology Scorecards. Aligning IT Investments with Business Performance david parmenter key performance indicators developing implementing and using winning kpis
Plan, execute, and sustain a successful IT campaign with Sam Bansal's perfect scorecard approach First came the dot.com bust, then the IT squeeze. Despite software being the tail that wags the dog in most corporations, the cham-pions of IT, the CIOs, are constantly under fire to justify and maximize their IT investments—past, present, and future. Learn how to establish Key Performance Indicators and Value Scorecards for IT to ensure maximum value in your corporation with the step-by-step approach found in Sam Bansal's Technology Scorecards. Drawing on Dr. Bansal's over forty years of field experience in the management of large and complex projects, Technology Scorecards shows you how to: Create Scorecards geared towards your organization's business goals Make quantum improvements in cost, value, and productivity using KPIs and Scorecards Increase your company's net by as much as 100% just by improving your supply chain management by 50% Impact your top line the most through product life-cycle management Develop a realistic strategy through Scorecards, which can then be used to drive IT investments that maximize your business performance Enhance profitability. Streamline strategy execution. Lower costs. Learn how to align your IT plans with your business objectives and optimize your company's overall performance with the perfect scorecard approach found in Technology Scorecards.
3158.82 RUR
Carole Engle R. Aquaculture Economics and Financing. Management and Analysis david parmenter key performance indicators developing implementing and using winning kpis
Aquaculture Economics and Financing: Management and Analysis provides a detailed and specific set of guidelines for using economic and financial analysis in aquaculture production. By discussing key issues such as how to finance and plan new aquaculture business, how to monitor and evaluate economic performance, and how to manage capital, labor, and business risk, the book equips aquaculture professionals, researchers, and students with important information applicable to a wide range of business decisions. Chapters address each stage of developing an aquaculture business, including financing, marketing, and developing a business plan to managing cash flows and analyzing financial statements. Each chapter includes a detailed example of practical application taken from every-day experience. Written in straightforward terminology facilitating ready application, Aquaculture Economics and Financing: Management and Analysis is an essential tool for analyzing and improving financial performance of aquaculture operations.
8091.51 RUR
Performance Measurement And Managerial Roles In Secondary Schools david parmenter key performance indicators developing implementing and using winning kpis
Performance measurement in public secondary schools call for more dynamic approach to school management. School Managers Management Competencies and Performance Indicators used in secondary have raised concern among Education stakeholders. The book make an attempt to explain the performance indicators, Management Competencies and their relationship as regard school academic performance. It is with the hope that it shades light on improvement of school academic performance and equally cultivates a favourable learning and working environment for Education stakeholders.
4839 RUR